Fueling Progress
After a company split, this oil & gas business was looking for an Odoo partner to support and help clean their database.
QOC Innovations' active support line and manufacturing expertise allowed this client to find immediate support to close accounting books and additional assistance in cleaning up
unnecessary code from their system.
Post Go Live Support
Process Manufacturing
Accounting
Customer Challenge
A large company in the oil and gas industry, operating across five locations, faced significant challenges with its Odoo system. Their previous partner had implemented numerous customizations, many of which did not function properly. The company did not fully understand how the system worked and continued to lack visibility into its inventory and shop floor. Furthermore, the base data in the system was disorganized, and neither the system nor the people using it had clear expectations due to a recent company split.
QOC Solution
QOC Innovations stepped in to stabilize and optimize their Odoo system. Key actions included:
- Training and Expectation Setting: Ensuring the team understands Odoo’s functionality and establishes clear expectations.
- Data Cleanup: Organizing and correcting the base data to improve system integrity.
- Customization Repairs: Fixing and optimizing existing customizations for proper functionality.
- Accounting Cleanup: Streamlining international accounting processes to enhance accuracy and compliance.
- Expanded Reporting and Visibility: Implementing robust reporting tools to provide better insight into costs, commissions, and availability.
- Help Desk System Implementation: Centralizing requests, needs, and issues through a structured help desk ticketing system to give users proper support as needed.
Rescue Results
These efforts resulted in:
- A Stable, Functioning System: The company’s Odoo system is now fully operational and supports their multi-location operations.
- Expansion Capabilities: The company has successfully expanded to new locations using their stabilized system.
- Upgrade Readiness: The system is now prepared for future upgrades, ensuring scalability and adaptability.
- Improved Confidence: Enhanced visibility and control have led to greater confidence in Odoo.
- Trusted Partnership: QOC Innovations continues to be their collaborative partner, providing ongoing Odoo support, including help desk management and new solutions.
This case demonstrates how QOC can support large projects with complex struggles and often provides extra support and value to the customer.
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Odoo Rescue Post Go Live Support Oil & Gas Business Consulting Accounting Assistance Process Mfg
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