QOC Innovations Privacy Policy

Last Update: 05/24/2023

At QOC innovations, we are committed to protecting the privacy and confidentiality of our clients, visitors, and users of our website and other services. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including data about you and your business. By accessing our website or utilizing our services, you acknowledge and agree to the terms of this policy.

Information We Collect

1.1 Account and Contact Data: When you complete one of our contact forms or otherwise contact us via text messages, phone calls, emails, posts, or other methods, you voluntarily give us certain information. This typically includes your name, company name, email address, and sometimes your phone number, postal address, other business sector and company specific business information, and interest in QOC.

1.2 Browser Data: Our website may automatically collect certain information when you visit, such as your IP address, browser version and platform, referring/exit pages, and timestamps. This data is used to analyze trends, administer the site, track user movements, satisfy security and legal purposes and gather demographic information. It is not linked to any personally identifiable information.

1.3 Personal and Business Information: We may collect personal and business information about you and your business, employees, vendors, investors, customers and clients such as: names, email addresses, phone numbers, job titles, business accounts, products, services, sales and purchase records, credentials (including digital credentials) and other settings relevant to your access to your ERP system and/or use of the Node or other QOC products when you voluntarily provide it to us through contact forms, email inquiries, or other means. We only collect the information necessary to provide our services or to respond to your requests.

1.4 Children’s Privacy: Our website, products, services, and any other form of communication that we may engage in is not directed to anyone under the age of 18. We do not knowingly collect or solicit information from anyone under the age of 18. In the event that we learn that we have gathered personal information from anyone under the age of 18, without the consent of a parent or guardian, we will delete that information as soon as possible. Furthermore, any such person under the age of 18 can demand that we delete such information by contacting us at info@qocinnovations.com, and we will delete that information as soon as possible.

Use of Collected Information

2.1 Provision of Services and Account Management: We may use the Account and Contact Data, and the Personal and Business Information you provide to deliver our products and services, respond to your inquiries, fulfill your requests, communicate with you regarding our products and services and for billing and account management reasons. We may also use data from your contacts with us and services that we provide to you in aggregated/anonymized form to analyze product usage and service trends.

2.2 Browser Data: We use non-personal information, such as log data and website analytics, including aggregate non-personal information, to maintain, analyze and improve the functionality and performance of our website, as well as to enhance user experience.

2.3 Marketing Communications: With your explicit consent, we may occasionally send you promotional materials or updates about our services, products, events, or other relevant information. You have the right to opt-out of receiving such communications at any time by contacting us at info@qocinnovations.com.

2.4 Legal Compliance: We may disclose your personal information if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable government request, or is otherwise required by law or regulation.

2.5 Enforcement: We will also disclose information when necessary to protect our rights under any existing service and/or sales contract, terms and conditions of the same, and/or licensing agreement, to investigate potential violations of the same, enforce our policies, and to address fraud, security or technical concerns.

2.6 Acquisition or Merger: In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal and Business Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal and Business Information as set forth in this Privacy Policy.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that your information will not be accessed, disclosed, altered or destroyed despite our security measures. By agreeing to this Privacy Policy, you acknowledge that you understand and agree to assume these risks.

Third-Party Websites and Services

4.1 Referral To Third-Parties: Our website may contain links to third-party websites or services that are not controlled or operated by us. We may also otherwise refer you to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services before proceeding to use them or before otherwise providing any personal information to those sites or services.

4.2 Our Use Of Third-Parties: In order to support our operations, we rely on or otherwise work with certain Service Providers. They help us with various services, such as payment processing, web audience analysis, cloud hosting, marketing and communication, and etc. Whenever we share data with these Service Providers, we make sure that the processing they carry out for us is limited to our specific purpose as restricted by this Policy.

Data Retention: We will only retain the data covered by this Privacy Policy for as long as necessary to satisfy the purpose for which it was collected, as laid out in this policy, including any legal retention period, or as long as necessary to carry out a legitimate and reasonable promotion of our products and services.

Accessing, Updating or Deleting Your Personal and Business Data: You have the right to access and update Personal and Business Data that you have previously provided to us, or to have the same permanently deleted. You can do so at any time by contacting us at info@qocinnovations.com. We will take all reasonable steps to permanently delete your Personal and Business Data, except as stated in Sections 2.4 and 2.5 of this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will post the revised policy on our website with the updated effective date. Your continued use of our services after the changes become effective constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

QOC Innovations
PO Box 133
Fall River WI, 53932
info@qocinnovations.com

We will make reasonable efforts to address your inquiries and resolve any issues in a timely manner.