QOC Innovations' active support line and manufacturing expertise allowed this client to find immediate support to close accounting books and additional assistance in cleaning up
unnecessary code from their system.
Promotional Goods
Discrete Manufacturing
Change Management
Customer Challenge
A promotional goods company had started working with Odoo but struggled to make progress due to a lack of process flow understanding, inadequate team training, and challenges with multi-level BOMs and visibility. Additionally, they lacked a formal change management plan, leaving their team unprepared for the transition.
QOC Solution
QOC Innovations took a structured approach to address the customer’s challenges and achieve a successful Odoo implementation. Key actions included:
- Change Management Plan Execution: Developing and executing a clear change management strategy to drive adoption and minimize resistance.
- Training and Role Definition: Providing in-depth training and clarifying roles and responsibilities to empower their team.
- System Assessment: Conducting a thorough review of their Odoo configuration to ensure alignment with their business needs.
- Chart of Accounts Redesign: Overhauling their chart of accounts for better financial management and clarity.
- Data Cleanup and Enhancement: Cleaning up units of measure and adding critical missing data to ensure accuracy and consistency.
Rescue Results
The comprehensive effort led to:
- Accelerated Go-Live: Achieving a successful Odoo go-live within six weeks.
- System-Wide Support: Odoo now supports their entire company operations, ensuring smooth workflows and visibility.
- Long-Term Partnership: QOC Innovations continues to serve as their go-to resource for both Odoo system and business support.
The implementation of the change management program help the leadership team recognize needed skill sets. QOC supported them as they implemented role transitions.
Other Case Studies Similar to The Mad Dash
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Driving Success
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